Indoor Sales and Marketing Support Representative

Position Position
 
  Indoor Sales and Marketing Support Representative
 
Type Type
 
  Full-time (Permanent)
 
Location Location
 
  Johor Bahru, Malaysia
 
Key Responsibilities Key Responsibilities
 
 
  • Lead Generation: Identify and secure new business opportunities, generate leads through market research, cold calling, and networking efforts to promote our comprehensive freight forwarding services for both Imports and Exports.
  • Customer Inquiry Management: Respond promptly to customer & logistics partners inquiries and provide quotes for sea freight and ISO tank services, providing accurate information and offering solutions tailored to their needs.
  • Sales Support: Support the sales team in preparing quotations, proposals, and presentations for clients, following up closely with client to close deals. Collaborate and work closely with internal departments such as operations and logistics to ensure smooth service delivery and meet customer needs.
  • Relationship Management: Build and maintain strong relationships with existing clients and logistics partners, understanding their business requirements and addressing any concerns or issues they may have. Actively promote ITM's services within the freight forwarding industry to enhance brand visibility and reputation.
  • Market Analysis: Stay updated on industry trends, competitor activities, and market developments to identify opportunities for business growth and improvement.
  • Administrative Tasks: Maintain accurate records of sales activities, client interactions, and sales pipeline & database updates. Assist in administrative tasks such as preparing reports and managing documentation.
 
What We’re Looking For: What We’re Looking For:
 
 
  • Candidate must possess at least a Diploma, Advanced / Higher / Graduate Diploma, Bachelor’s degree, Post Graduate Diploma, Professional Degree, Business Studies / Administration / Management, Marketing, Logistic / Transportation or equivalent.
  • At least 1 year of experience in freight forwarding, shipping, or logistics, with a focus on ocean freight and ISO tank sales.
  • Good knowledge of ocean freight processes and industry regulations.
  • Strong communication and relationship-building skills. Excellent interpersonal and communication skills at all levels.
  • Excellent in both spoken and written English.
  • Organized, detail-oriented, and able to multitask.
  • Proactive, with a positive attitude toward solving problems.
  • Computer literacy; basic knowledge of Microsoft Offices, e-mail correspondence, internet browser, etc.
  • Candidates must possess their own transport and be willing to travel.
 
Why Join Us: Why Join Us:
 
 
  • Be part of a fast-growing logistics company with global reach.
  • Competitive salary and benefits.
  • Opportunity to grow your career in a specialized field.
 
E-Way
 
Location   No. 55-A, Jalan Harmonium 33/1, Taman Desa Tebrau,
81100 Johor Bahru, Johor, Malaysia.
 
Contact   +607-358 1993
 
Email   info@eway-alliance.com